MG Casino Privacy Policy — Your Data Is Safe With Us

1 What Data Do We Collect?

Mg casino collects certain personal information to deliver the best possible gaming experience. The following data may be collected during registration, transactions, and platform use:

2 How Is Your Collected Data Used?

Mg casino uses your information only for the specific purposes listed below. Your data is never used for unrelated or unauthorized purposes:

• Account management: Your information is used for registration confirmation, login security, and profile management.
• Transaction Processing: Financial information is used to securely process deposits and withdrawals via bKash, Nagad, or Rocket.
• Customer support: When you contact support, your identity is verified using your information so we can resolve your issue quickly.
• Fraud Prevention: Device and IP information is analyzed to detect multiple accounts or suspicious activity.
• Promotions & Bonuses: Your data is used to understand your gaming preferences and offer relevant promotions and bonuses.
• Responsible Gaming: Gaming behavior is monitored, and limits or support are recommended when needed.
• Legal obligations: Certain data is retained as required by regulatory authorities.

Mg casino never uses your data for spam marketing or any promotional activity without your consent.

3 Is Your Data Shared with Third Parties?

Mg casino does not sell, rent, or commercially exchange your personal data. However, certain information may be shared in the following limited circumstances:

• Payment Processing: Necessary information is shared with mobile banking partners to process deposits and withdrawals.
• Legal guidelines: Data may be disclosed in response to a lawful order from a government authority or law enforcement agency.
• Technology Partners: Technology providers required for platform operations have limited access to data and are bound by strict confidentiality agreements.
• Merger or Acquisition: Data may be transferred in the event of a business restructuring; however, the new owner will also be bound by this Privacy Policy.

4 Cookie Usage Policy

The mg casino website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining login sessions and keeping the platform running properly. Without them, mg casino cannot function correctly.
• Performance Cookies: Used to analyze which parts of the site get the most traffic and improve the overall user experience.
• Functional Cookies: Helps remember your preferred language and game settings.
• Security Cookies: Used to detect fraudulent activity and unauthorized access.

5 How Long Is Your Data Retained?

Mg casino does not retain your data longer than necessary. Retention periods depend on the type of data and its purpose:

• Account information: For the duration of the active account and a minimum of 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years as required by financial regulators.
• KYC documents: Retained for up to 5 years after verification.
• Cookie & session data: Typically deleted within 30 days.
• Support chat log: Retained for up to 1 year for issue resolution and quality improvement.

Once the retention period expires, data is securely deleted or anonymized. If you request account deletion, no data beyond legal obligations will be kept.

6 Your Data Rights

Mg casino respects your data rights. You have the following rights:

• Right of access: You can request to know what data mg casino holds about you at any time.
• Right to Rectification: If any of your information is incorrect, you can request a correction at any time.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request to restrict the use of your data for certain purposes.
• Right to object: You may object to the processing of your data for specific purposes.

To exercise these rights, contact us at [email protected]. We aim to respond within 30 business days.

7 Data Security Measures

Mg casino follows industry-leading security standards to protect your data. Our security measures include:

• Data protection secured with 256-bit AES encryption.
• Data transfer over TLS 1.3 protocol.
• Two-Factor Authentication (2FA) is available.
• Regular security audits and vulnerability assessments.
• 24/7 system monitoring and detection of unusual activity.
• Strict access controls — only authorized personnel can access your data.

8 Third-Party Services & Links

The mg casino platform may integrate certain third-party services, such as payment gateways and game providers. These third parties have their own privacy policies.

Mg casino is not responsible for how third parties collect or use data. However, we only work with trusted, verified partners and maintain strict data protection agreements with all of them.

9 Protection of Minors' Data

Mg casino is strictly prohibited for users under 18. We do not knowingly collect data from minors.

Date of birth is verified at registration and confirmed during the KYC process. If we discover that data has been collected from a minor, that account will be immediately closed and the data deleted.

10 Privacy Policy Updates

Mg casino may update this Privacy Policy from time to time. Any changes will be reflected on this page with a new date. For significant changes, a notification will be sent to your registered mobile number or email.

Continued use of mg casino after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly.

11 Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact our support team. mg casino is always here for you.

• Email: [email protected]
• Live Chat: Log in to the platform and reach us via live chat.
• Response time: Usually answered within 48 hours.